I did the usb and it still doesn't work so now this mean that I have to buy a new HDD just to get it back? I might have a fix. So my PlayStation has been going into safe mode for months now. After the second click and the light is completly off unplug all cords. We want to be as helpful as possible. We are writing new step by step guides every day for problems like this. Yesterday I tried booting my ps4 up and it got caught in a loop of booting over and over. GetHuman shows free information and tools to help customers contact Playstation and solve Playstation customer service problems faster. And after many attempts to do it this way and failing I opened the hard drive (not advised if you want to continue using this hard drive) it turns out that the head inside of the hard drive was stuck. My son's PS4 did the same thing. So your line of text will be. You need to purchase a new hard drive and then reinstall the system software from the PlayStation website. ARMAN Anwar. guide, please let us know by sending us feedback. I am very much at this stage, the PS4 will go out the window soon!! I reinitialize the PS4 but after 3 days the same thing happened what should I do? Connect DualShock using usb then press ps button. If you appreciated this guide, please share it with your favorite people. If you have other problems or questions and you can't find the solution here, please let us know. ARMAN Anwar, © 2021 iFixit — Licensed under Creative Commons — Privacy — Then your ps4 will work like it was brand new!!!! The power indicator will blink for a few moments before turning off. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Playstation: Why is my PS4 stuck in safe mode? Terms — You can help! So we put together this guide to try to help. Your method may work for drives that are external to the PS4 and attached by USB, but I haven't tried it. GetHuman has been working for over 10 years on sourcing information about big organizations like Playstation that helps customers resolve customer service issues faster. Any suggestions anyone?? So I tried the reset button on the back. It blinked six times like any standard controller but wouldn't connect. It loaded to 100% but still loaded back to the save mode. Enter safe mode. Just like a regular Windows computer, you can run your PS4 to safe mode and perform a number of things, one of them to update the system. My other controller was still working fine. Leathertoast 5 years ago #1. DONT download more than 2 games at once or it may go back into the safe mode, The only thing that worked for me is reinitializing the whole system and losing all my data its working fine now, 03/23/2019 by Our free information and tools is powered by you, the customer. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. Safe Mode allows you to start the system with the most basic functions only. Have a question. When I try to press the PS button it doesn’t connect. According to Sony you get into Safe Mode from a switched off PS4 by holding the power button down until you hear the second beep. First announced February 20, 2013 and released November 15, 2013. The Safe Mode in a PlayStation 4 console is characterized by the console LED lighting turning blue. Dont worry about save data. 02/13/2018 by Leave it completly unplugged for about 1 to 2 hours. damienjeffgomez. Safe mode is displayed on the bottom left screen of the Android™ TV after you reboot the TV. After thousands of Playstation customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Open the CMD: prompt type chkdsk then letter designation of the disk. I think I might have held the button for to long bc when I tried to then it on today, it says it's in safe mode and I need to connect my controller with the cord. dannydapixie, It’s a corrupted SSD, replace it, PlayStation is ass, I think they do it, just so you buy a new one, buy the new PS5, Nick steendam If you appreciated this guide, please share it with your favorite people. @mnsketeer. Before doing anything go to safe mode and do the ps4 initialization, if you want to safe your games and stuff plug in your usb to transfer it all on there. @michaeld2. @hooded_miner, My ps4 just allows me to access only one option in the ps4 loop. My ps4 keeps going into safe mode. 07/12/2018 by I went into safe mode and tried a variety of options except ones that wiped the drive but it didnt work and said it needed update 6.72. Once it gets the tht point hokd the power button for about 8secinds so the system comepletly shuts off there will be a second click. PS4 keeps saying cannons start the ps4. I ran out and got a flash drive downloaded it from my laptop n then to my ps4 … straight outta gaming, just put a recent game from the year you are having that problem in your ps4 and update it via wifi or lan cable. Best of luck and please let us know if you successfully resolve your issue with this. Turn off your PS4. Yes mine also, I can’t get any other option only option number 7. Remove the PS4 hdd with the unit completely off. Corrupt hard drive maybe? 05/06/2020 by I tried this, and it works. I went into safe mode and tried a variety of options except ones that wiped the drive but it didnt work and said it needed update 6.72. DumbTeen1 - 1 day ago. Download the PS4 reinstalling software from their website. On the supplied IR remote control, press and hold the POWER button for at least five seconds to exit the screen. it will turn on after it says for you to restart, Handy Francois you legend. However, sometimes your PS4 … KILLER TRICKS, 07/05/2020 by I turned the console off and plugged the controller back in. The Safe Mode allows you start your PS4 system with the most basic functions active. I don’t see an option to do so, but Kyle stokes makes it sound like you can plug in a usb storage device and transfer the data during the initialization process? Just power your TV off when you are leaving it idle. It doesnt matter if reinstall the software, if you don’t have money for a hard drive or you don’t wanna wait. Our free information and tools is powered by you, the customer. The reader arm in the hard drive was stuck. Restart Your PS4 in Safe Mode The Safe Mode should only be used when one is experiencing major problems such as system failures, game error, recurrent errors, or boot issues. I tried to rebuild my database but it takes me to a screen that asks me to install an update file from a usb for reinstallation- i didn’t select this option so I try to start my ps4 normally so i can back up all my game save data to the cloud and it takes me right back to this screen saying cannot start ps4, insert usb with update file for reinstallation. you are amazing, 06/22/2019 by First time it happened I looked up how to fix it, all I got was that I had to install the newest system update. Also, only some of the options in Safe Mode will cause data loss, and they warn you. So I tried the reset button on the back. The options in Safe Mode help you solve different problems of your PS4. and take the hard drive out when you connect the usb storage device, that way you won’t have any interference. @roofy80, Everytime i turn ps4 on it checks system storage status then goes to menu tells me cannot start ps4 connect controller and press ps button then it tells me i need update file version 5 and i put i USB with update file it tells me update file cannot be used error code CE-34788-0 but when i start PS4 in safe mode (7 seconds on power button) it installs the update but after restart safe mode again please help. There are several youtube videos that give advice on how to try and save the hard drive if it is just a stuck arm. If you had plugged a PS4 drive into a PC (and I know because I did this) Windows would not have assigned a drive letter to the PS4 drive because PS4 uses a non-Windows compatible format for its internal drives. my ps4 has been stuck in safe mode for months and I've tried all the options i could find online and such, i'd like to know if there are any others or if I could take it somewhere to get repaired and if so where? I managed to break the “Cannot Start the PS4“ loop on my PS4 by performing an initialization from Safe Mode. It would get to the ps logo and restart. James Ewins. Jorge Chavarria. How do I get my locked or banned Playstation account back. I have the same problem, solution is probably switching to xbox. Safe Mode should only be used when you are having major problems such as system failures, game error, recurrent errors, or boot issues. With your PS4 plugged back in, push the power button again and hold it down. We installed a 1TB Barracuda drive and reinstalled the PS4 O.S. Note: While Safe mode is displayed on the screen, third party apps will be … I was using my PS4 last night and instead of turning it off with the controller as I had every time in the past, I powered it off by using the power button. Michael Crenshaw, Your screwed bro I tried everything so I just took mine to repair service lol, 07/17/2018 by Sometimes it's a bad hard drive as well that causes this. How To Fix PS4 Safe Mode Loop In Safe mode boot loop, the console is unable to boot into normal mode mainly because it is unable to read necessary firmware files that are used during boot time, but it is different from the infinite boot loop. Has anyone found an actual solution? Alright so. Turn off your console and then hold down the Power button until you hear 2 beeps (7-8 seconds). Spent hours looking everywhere on the internet no one seems to have any luck how can a problem like this go un detected? Nothing else seems to work. Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Also you can simply right click the drive in file explorer, click properties, click tools and then check. PS4 also has a safe mode you can use in case you’re running into problems starting up your console. jacquelinesvcks, Kudzi If not, try power cycling your game console: @suekerr660dg. That was until this morning when I turned it on, and it kept booting in safe mode. Alan Kearney, Mnsketeer It blinked six times like any standard controller but wouldn't connect. Mine doesn't have the menu option and it wont take the update plus my power button doesnt work any suggestions, 05/02/2019 by !!!!!!!!!!!!!!!!!!!! Mode ( previously named Recovery menu on the front panel your TV the drive still would n't work thanks 04/15/2020. 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